Diamond Energy is one of Australia's greenest electricity providers, generating more renewable energy than its customers consume.
Published: Nov 10, 2023
Diamond Energy claims to be “Australia’s greenest electricity provider”. Greenpeace’s Green Electricity Guide agrees, giving Diamond Energy a perfect score for its efforts towards bringing more renewable energy. Diamond Energy delivers more energy generated from renewable sources to the grid than its consumers consume.
Diamond Energy provides electricity in:
Comparing prices is only helpful if you compare it with your energy usage. Head over to your energy dashboard to see your plan pricing for Diamond Energy.
Diamond Energy does not have any gas plans.
3.6 out of 5
3.9 out of 5
Satisfaction with using a green energy company
Good customer service
Dissatisfaction with electricity rates and solar feed-in tariffs
Diamond Energy gives you the option to add GreenPower to your electricity plans. Under the GreenPower scheme, a portion of your home’s power is generated from renewable sources.
You can either add 100% GreenPower or 50% GreenPower to your Diamond Energy plans for the following additional charges:
100% GreenPower: 5.50¢/kWh
50% GreenPower: 2.75¢/kWh
Diamond Energy feeds more electricity sourced from renewable energy generators into the grid than its customers consume. The energy company is expanding its renewable energy portfolio, which includes solar, battery, biogas and wind, across Australia.
Diamond Energy is also helping Australian communities like retirement villages, community renters, renters, public housing, and regional businesses, with solar system installations for lower electricity bills.
Diamond Energy offers a standard solar feed-in tariff rate of 5.2¢/kWh across the board.
Diamond Energy provides solar and battery solutions with support from the team at every step of the installation process. There are a few ways you can get solar and battery systems installed in your home:
Pay-as-you-go and Energy-as-a-service
This offering involves a third party that owns and maintains the solar and battery system. You pay Diamond Energy the electricity bill and a fixed rate for the energy consumed from the system. When the agreement ends, you own the system.
Full or Part-Financed solutions
Diamond Energy allows you to finance the whole or a part of the solar and battery system in regular instalments.
Pay up-front solutions
This will give you full access to all the benefits the solar and battery system has to offer.
Diamond Energy allows you to pay online, using credit and debit cards, direct debit, on the phone and in person at an NAB branch.
Diamond Energy has a basic online portal where you can log in and access your bills, make payments and view your recent electricity usage.
Diamond Energy does not have a mobile app.
Customers have largely had a positive experience with Diamond Energy’s customer support team.
You can call Diamond Energy at 1300838009 from 8.30am-6.00pm, Monday to Friday, or send them an email, firstname.lastname@example.org
A 2% discount if you make the full payment by the due date
A 2% ongoing discount if you successfully refer someone to join Diamond Energy