Dodo Energy Review

Dodo Energy has basic energy plans with competitive rates and discounts when you bundle energy with its internet plans.

Introduction

Dodo Energy is an energy provider with basic energy plans that claim to have competitive rates. Since Dodo is also an internet provider, it allows you to bundle internet with your gas and electricity, usually with a discount.

Dodo Energy provides electricity in:

• VIC

• NSW

• QLD

Pricing and Plans

Comparing prices is only helpful if you compare it with your energy usage. Head over to your energy dashboard to see your plan pricing for Dodo Energy.

Does Dodo Energy Offer Gas?

Dodo Energy offers gas in VIC and NSW, but not in QLD. Gas can be bundled with electricity.

Customer Feedback and Reviews

Positive reviews mention:

• Easy sign-up process

• Competitive energy rates

Negative reviews mention:

• Incorrect billing

• Inconsistent customer service

Renewable Energy Initiatives

You can opt into the GreenPower scheme with Dodo Energy. GreenPower is a government scheme where the retailer partially or completely powers your home with renewable energy, depending on the GreenPower option you purchase.

Dodo Energy offers GreenPower at the following rates:

• 10% GreenPower: 0.99¢/kWh

• 100% GreenPower: 9.90¢/kWh

Solar Energy & Solar Feed-in Tariff

Dodo Energy offers a solar feed-in tariff in all 3 states. Depending on where you live, you can expect the following rates:

• VIC: 4.9¢/kWh

• NSW: 6.2¢/kWh

• QLD: 5¢/kWh

Billing and Payment Options

Dodo Energy highlights flexible payment options as one of its key features. You can pay your energy bills with direct debit, credit card, BPAY or in person at a post office. 

Manage Dodo Energy Online

Dodo Energy allows you to manage your electricity and gas services on its online portal, My Dodo. You can check your usage, access bills, make payments and send in support requests through the portal. 

Contact Dodo Energy 

Dodo Energy's customer service can be hit-or-miss with some customer reviews praising the friendly staff and others complaining about long waiting times and unresolved issues.

You can get in touch with Dodo Energy by calling 133636, between 8am-7pm, Monday to Friday.

You can also make use of the live chat that pops up on every page of the website.

Dodo Energy’s Additional Benefits

Dodo does not have any benefits solely for its energy services. But bundling Dodo’s electricity and gas services with its internet service will give you a discount of up to $10 per month on its NBN plans, that is, $5 off for each energy service.