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Globird Energy Review

GloBird prides themselves on being an affordable provider with a great reputation across Australia.

Published: Nov 13, 2023

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Introduction

Globird Energy pride themselves on being an affordable provider with an excellent reputation that operate throughout Australia.

The states that Globird currently services are:

  • NSW

  • VIC

  • QLD

  • ACT

  • SA

However, when it comes to green energy policies, they have virtually no green energy programs outside the government-mandated programs. 

Pricing and Plans

Comparing pricing is only helpful if you compare it with your energy usage. No two houses are the same so it's impossible to accurately calculate this without knowing your data.

Head over to your energy dashboard to see your plan pricing for Globird Energy.

Offers Gas

Globird Energy provides gas and electricity services to all homes they service. You can bundle gas and electricity together or choose each separately through their website.

Customer Feedback and Reviews

Review Site

Rating

Total Reviews

Google Review

4.6 out of 5

1,969 reviews

Product Review

4.7 out of 5

2,281 reviews

Positive reviews mention:

  • Fast and helpful customer service over email and the phone

  • Easy to open an account

  • Satisfied with the pricing

Negative reviews mention

  • Prices rise too fast

  • Prices are expensive

  • Confusing prices and feed-in-tariffs when you have solar

Customer Service and Support

Overall, customer support has received positive reviews, with most customers resolving their issues within less than an hour.

Customer support for Globird Energy is available from:

  • Phone: 13 3456

  • Email: cs@globirdenergy.com.au

Renewable Energy Initiatives

Globird buys all of its energy from the grid, which emits a large amount of CO2 for the energy used.

Globird Energy offers the GloGreen energy plan that purchases offsets to cover the CO2 emitted by the household.

Solar Energy

Globird Energy can offer competitive rates for its solar feed-in tariff, with some plans having a variable rate that changes throughout the day. Such as...

  • 10am to 2pm paying ¢3.9

  • 4pm to 9pm paying ¢10.6

  • All other times paying ¢5.5

These pricing and hours can change depending on your postcode. Use this only as a guide.

Billing and Payment Options

Globird offers multiple forms of payment with little to no credit card processing fees. However, if you ask for a paper bill, you will get hit with a small paper bill fee.

GloBird Energy: batteries, VPP and feed in tariff

Solar feed in tariff

StateGloBird Energy feed in tariff
NSW0 to 10c per kWh
VIC0c per kWh
QLD0 to 10c per kWh
SA0 to 1c per kWh

The 10c headline rate is tiered to the first 8 kWh exported per day on selected plans, and GloBird pays nothing in its home state of Victoria.

Does GloBird Energy have a VPP?

Yes. A VPP, or Virtual Power Plant, pays you for letting the retailer draw on your home battery at peak times. GloBird Energy runs ZEROHERO with an optional VPP add on. It gives three hours of free grid charging from 12pm to 3pm daily, a $1 per day credit for using no grid power in the 6pm to 9pm peak, and 10c per kWh on the first 15 kWh of battery exports in the evening peak. The optional VPP add on pays $1 per kWh during critical wholesale events. Base benefits work with any battery brand, the event export add on needs selected brands such as AlphaESS, Anker, Sigenergy or Sungrow, and QLD is Energex areas only.

Battery friendly plans

GloBird Energy offers time of use plans, the plan type a battery pairs best with: charge when power is cheap, discharge through the evening peak.

New to home batteries? Is a home battery worth it? · How much a home battery costs

Figures current as at July 2026 and change often, confirm on the retailer's site. Compare across all retailers: Best VPP programs in Australia · Best plans for a home battery · Best battery feed in tariffs · Home battery rebates by state

Would a battery beat GloBird Energy's plan?

A cheaper GloBird Energy plan might lower your bill, but a battery could save even more. Upload a battery quote, and we can break it down for you.

Check a battery quote free
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