Powershop Review

Whether you're looking for a simple energy plan, a greener energy plan or something to suit your EV, Powershop has it.

Introduction

Powershop, a part of Shell Energy Australia, is an energy company highlighting its green initiatives such as its energy plan for electric vehicle owners. It also prides itself in having a mobile app that closely tracks energy usage habits and history. 

Powershop provides electricity in:

• NSW

• VIC

• SA

• QLD

Powershop offers three plans in all four states. 

Switch Saver, a plan with a limited-time sign-up offer attached, is available in NSW, VIC and QLD. This offer is not available in SA where Power House plan is available instead.

The Power Drive plan will be available to you only if you own an electric vehicle and are an existing Powershop customer. This plan offers a cost-effective option of charging your EV overnight, between midnight and 4am.

The Power Offset plan includes Powershop offsetting the carbon emissions from your electricity usage.

Pricing and Plans

Comparing prices is only helpful if you compare it with your energy usage. Head over to your energy dashboard to see your plan pricing for Powershop.

Does Powershop Offer Gas?

Powershop offers gas in NSW and VIC. Powershop doesn’t offer gas-only plans. You can get a Powershop gas connection only in conjunction with an electricity plan. The gas plans are 100% carbon neutral.

Customer Feedback and Reviews

Positive reviews mention:

• Simple-to-use app

• Good customer service

Negative reviews mention:

• The estimated quote does not match the actual prices after joining

• Acquisition by Shell, historically one of the largest polluters ever

Renewable Energy Initiatives

GreenPower

You can purchase GreenPower, a government scheme where the energy retailer sources your electricity from renewable sources, with all Powershop plans except Power Drive. It will cost you an additional 5.50¢/kWh for 100% GreenPower.

Power Plans

As mentioned earlier, Powershop has two green plans — Power Drive which allows EV owners to charge their vehicle without breaking the bank, and Power Offset which offsets your carbon emissions.

Solar Feed-in Tariff

You get solar feed-in tariffs with all Powershop plans, except Power Drive. The tariffs are as follows:

• VIC: 5.20¢/kWh

• NSW: 5¢/kWh

• QLD: 5¢/kWh

• SA: 5¢/kWh

Billing and Payment Options

You can pay your Powershop energy bills by credit card, direct debit or BPAY.

Manage Powershop Online

You can manage your energy account online by logging in on Powershop’s website. 

Powershop also has a mobile app which is available both on Android and iOS where you can:

• Track your energy usage and understand your energy habits.

• View your energy usage history and energy rates.

• Purchase GreenPower.

• Enter meter readings to keep estimates accurate.

• Monitor the amount of solar energy fed into the grid in half-hourly increments.

Contact Powershop

Powershop’s customer support is largely considered to be good. 

You can contact Powershop in a few ways:

• Call 1800462668 between 8am - 7pm, Monday to Friday

• Chat to a representative on Facebook messenger

• Send an email to info@powershop.com.au 

• Fill in the contact form found on the Powershop website

Powershop’s Additional Benefits

If you’re a new Powershop customer living in VIC, NSW or QLD and sign up to the Switch Saver plan, you’ll receive a $150 sign-up credit on your first electricity bill. This offer is not available in SA.