Tango Energy offers simple energy plans for easy sign-ups but lacks renewable energy initiatives.
Published: Nov 03, 2023
Tango Energy is an energy retailer that claims to keep the process of energy connection easy and simple by offering only two plans in all the states it operates in.
Despite being owned by Pacific Blue (formerly Pacific Hydro), a renewable power generation company, Tango Energy doesn’t offer any green energy programs, and only pays solar feed-in tariffs in Victoria.
Tango Energy provides electricity in:
Comparing prices is only helpful if you compare it with your energy usage. Head over to your energy dashboard to see your plan pricing for Tango Energy.
Tango Energy provides gas only in Victoria. You can either bundle it with electricity or get a gas connection separately.
2.5 out of 5
2.5 out of 5
Easy sign up and switch to Tango Energy
Simple energy plans with no unnecessary frills
Relatively lower energy rates
Poor customer service
A sudden jump in prices
Inaccurate meter readings
Pacific Blue, a renewable energy company, owns Tango Energy. But Tango Energy does not offer any renewable energy options or initiatives, including GreenPower.
Tango Energy only offers a solar feed-in tariff in Victoria a standard rate of 4.9¢/kWh.
It also offers solar system installation options.
Billing and payment with Tango Energy depend on the energy plan you choose.
The eSelect plan requires direct debit and e-billing, while the Home Select plan gives you the option of electronic or paper billing as well.
Tango Energy lets you manage both the electricity and gas accounts online on its website and its mobile app, My Tango, available on Android and iOS. You can:
Track your energy usage in real-time
Compare energy usage to past periods
Update your account payment details
Monitor your solar savings, if applicable
Tango Energy’s customer support has received mixed reviews, with a spike in negative reviews recently.
You can contact Tango Energy’s customer support team from Monday to Friday, 8am - 6pm via: